Queensland Retirement Village and Park Advice Service (QRVPA) is a free legal service that aims to help residents to:

  • understand their rights and responsibilities under the Retirement Villages Act 1999 (Qld) and the Manufactured Homes (Residential Parks) Act 2003 (Qld)
  • obtain the knowledge and skills to present their interests to village and park operators and resolve disputes
  • have increased access to appropriate legal information and advice.

To access the service, please call Caxton Legal Centre on (07) 3214 6333 to make an appointment. Lines are open between 9am and 4pm Monday to Friday to request a QRVPAS advice appointment.

Please note:

  • You will need to provide your name and the full name of the person who is on the other side of your legal matter.
  • There are a set number of appointment times so while an appointment time will be allocated, there may be a wait. You will not be transferred to a lawyer immediately.
  • Appointments are usually half an hour and can be over the phone with written confirmation of advice.
  • You will need to provide details of your problem to determine which lawyer is most suitable to handle the matter.
  • Legal advice cannot be provided unless all relevant documentation is provided prior to your appointment so the lawyer can review the issue. If you do not provide this information, there will be a delay in providing advice.
  •  QRVPAS cannot assist with disputes between residents, but there may be other legal assistance available.

Click here to visit Caxton Legal Website

Regulatory Services Unit administers legislation that impacts on providers of manufactured homeowners and residential parks. It operates under the Department of Housing is also available if you require advice on any aspect of living under The Manufactured Homes (Residential Parks) Act 2003.

Click here to go to the RSU website.

Aged Discrimination Commission

Age discrimination can affect people in employment, housing, healthcare and many other areas.

The Age Discrimination Act 2004 protects individuals from discrimination on the basis of age in employment, education, accommodation and the provision of goods and services.

The Age Discrimination Commissioner helps individuals and organisations understand their rights and meet their legal responsibilities.

Robert Fitzgerald commences as Age Discrimination Commissioner on 2 April 2024. Mr Fitzgerald is a highly respected lawyer, human rights and social justice advocate, and a leading figure in the anti-discrimination space.

Click here to read about Aged Discrimination and how to contact the Commissioner.